As a business we are relentless in the pursuit of excellence. We put our customers first and believe in going the extra mile. We offer same day call-outs as well as weekend appointments.
We cover all domestic appliance brands, no matter what age the appliance may be. Our goal is to keep your household running efficiently and smoothly.
Based in Braintree, Archbold Appliance Repair covers Witham, Halstead, Colchester, Maldon, Chelmsford, Harlow, Bishop Stortford, Saffron Walden, Cambridge, Havenhill, Sudbury and the surrounding areas.
Service Agreement
Looking for a Service Agreement to protect your appliances , Archbold Appliance Repair have you covered
Why Choose Archbold Appliance Repairs?
Fast, Reliable Service
We offer same and next day visits. We expect to fix 80% of domestic appliance repairs first time. We have access to a large supply of spare parts to fit all appliance brands and types.
Excellent Value
There is one charge for labour no matter how many times we visit you, we will not ask for further payments. You are given a clear price for any spare parts required before the parts are fitted. If you don’t wish to go ahead with the appliance repair you simply pay the standard charge.
Trustworthy
All of our domestic appliance Engineers are CRB checked and qualified to City and Guilds level.
Guaranteed
Not only do kitchen appliance repairs come with a full 3-month guarantee, they also come with the confidence that Pacifica Group have placed their “Safe Hands” promise on all repairs carried out by Archbold Appliance Repairs.
Pricing & Payment
Callout and Completed Repair, Charge Built-in Appliance: £75 (Charged Once)
Callout and Completed Repair, Charge Free Standing Appliance: £65 (Charged Once)
Spare parts, where required, are charged in addition to the call out and repair fee.
Where spare parts are required, a quotation will be provided. Payment will be taken after we have completed the repair or if a part is required and a revisit needed, we will request payment for the part prior to ordering. If we are unable to repair the appliance or if you choose not have the appliance repaired, the call out payment will be due at the end of the visit
Area of Service
We are based in Braintree, serving: Witham, Halstead, Colchester, Maldon, Chelmsford, Harlow, Bishop Stortford, Saffron Walden, Cambridge, Havenhill, Sudbury and surrounding areas.
Address: 16 Plaiters Way, Braintree, Essex, CM7 3AA
Operating Hours
Monday – Friday: 8am – 6pm
Saturday: 8am – 12pm (Midday)
How it works
Our domestic appliance repair process is straight forward and as easy as 1-2-3.
We don’t want you to be guessing what happens next, or wondering when you might get any communications. Here you can see how booking your appliance repair with us works:
Step 1 Book online
Receive an email confirmation with the date of your appointment. If we are unsure of the fault or repair needed, we may contact you to discuss further.
Or book over the phone
Speak to us, explain your problem and we will book you in. if we are unavailable, repairing another customers appliance, please leave a message and we will call you back as soon as possible.
In all cases you will receive a confirmation text and email showing that the appointment has been created. You will also be able to track your repair; amend appointments and provide more detailed fault information.
Step 2 Confirm your appointment
The day before the appointment is due to take place we schedule all of our jobs for the following day.
You will receive a text message and email from us confirming the proposed appointment time.
If the time provided isn’t suitable, please call us to rearrange, we always try to work around our customers.
Around 30 minutes before we visit you we will call to make sure you are at home.
Step 3 We will arrive
We will arrive, you will be greeted by a friendly face and presented with our professional ID card. We will use all available protective equipment to keep your premises safe and clean while we work, this will include shoe covers for our feet and gloves for our hands.
We will discuss the fault with you, carry out our various electrical tests and attempt to repair the product.
Once we have repaired the appliance we will explain what we have done. If we need to come back to fit a part, we will arrange a date and time with you.
Contract Business
We provide services to an array of clients across our area including:
Estate Agents / Landlords
Manufacturers
Insurance Companies
Work Providers
We provide bespoke rates for clients based on volumes and frequency.
We offer reasonable contract terms where appropriate. Please call us today to discuss your requirements.